If the answer to your question isn't listed below,
please contact us at 1.866.LEADS.12
or customerservice@leads.com,
and a customer service representative will be happy
to assist you.
Getting Started
> How do I sign up?
> How much does it cost?
> Is there a long-term contract?
> What information do I need
to provide?
> Do I need a website?
> How long does it take for
my Pay-Per-Lead program to go live?
The LEADS.com Pay-Per-Leads
program
> How does LEADS.com generate
my leads?
> How will potential customers
contact me?
> How many leads can I expect
to receive?
> Is it possible that I wouldn’t
get my 10 or 20 leads in a month?
> Will I be able to review my
online advertisements?
> Do I pay even if I
don’t close the sale?
> Is this Pay-Per-Lead program
for everyone?
Reporting, Billing &
Payment
> What reporting does LEADS.com
offer?
> What is LEADS.com's billing
policy?
> What form of payment does LEADS.com
accept?
> How secure is my information?
> How do I cancel my program?
Getting Started
How do I sign up?
Contact us at 1.866.LEADS.12 and an
Online Marketing Specialist will be happy to discuss
the perfect plan for your business and will develop
a custom Marketing Evaluation at no cost.
How much does it cost?
Prices start at just $99 per month and vary depending
upon your business type and geographical location. Contact
us today at 1.866.LEADS.12 or customerservice@LEADS.com
to get pricing for your business type and service area.
Is there a long-term
contract?
LEADS.com requires a minimum three-month commitment
to start a Pay-Per-Lead campaign.
What information
do I need to provide?
Your account representative will ask you for the following:
- Your company name and phone number (required)
- Your company tagline or short promotional message
(required)
- Your company street address (recommended in most
cases)
- Your geographical service area (required)
- Your company URL (recommended)
- Your company logo (recommended)
- A photo or image representing the products or services
your company provides (recommended)
- Brands and/or products and services offered (recommended)
- 3 to 4 short sentences of promotional information
describing what makes your business the best choice
for customers and other relevant information, such
as hours of operation, special offers, associations,
company background, etc.
Do I need a website?
No - A website is not required to sign up for our Pay-Per-Lead
programs.
How long does it take
for my Pay-Per-Lead program to go live?
Once your account is activated, it typically takes five
business days for your online advertising to be posted
and begin generating leads.
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The LEADS.com Pay-Per-Leads program
How does LEADS.com
generate my leads?
LEADS.com will actively promote
your business in the most popular online local directories,
including (but not limited to) Google Local®, Yahoo!
Local®, AOL Search®, MSN® and Verizon®
SuperPages.com®. With more than 25 million unique
visitors to these platforms every month, you can be
sure your ads will reach the widest audience possible.
In addition, LEADS.com may also advertise your business
using Google AdWords® and collect leads from reputable
lead generation sources. Regardless of how potential
customers find your business listing, you do not pay
for any online advertising – you pay only for
the local leads that you receive.
How will potential customers
contact me?
Leads will contact you by both phone and email and will
come in on the same phone line and email address that
you are currently using. Your LEADS.com Pay-Per-Lead
program comes with a toll-free phone number and unique
email address that will allow you to track
all the leads that are coming specifically from
your program.
How many leads
can I expect to receive?
The LEADS.com Pay-Per-Lead programs come in packages
of 10 or 20 per month. Because we only get paid when
you get leads, we work extra hard to meet your quota
each and every month. Contact an Online Marketing specialist
at 1.888.LEADS.12 to find out what
package is right for your business and geographical
area.
Is it possible that
I wouldn’t get my 10 or 20 leads in a month?
Due to the seasonality of some industry types, it’s
possible that you may not receive your entire quota
of leads in a month’s time. If we owe you leads
at the end of a month, those leads will rollover to
the next month – so you always get the leads that
you pay for. If, for example, you have the 10 lead package
and we send you only 9 leads in a month, the leftover
lead will rollover and you should expect to receive
11 leads the next month.
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Will I be able to review
my online advertisements?
Yes – We understand that your business image is
very important to you and will make every effort to
accurately and positively maintain your image online.
You will have the opportunity to view your online advertisements
and make any adjustments prior to their being used on
the Internet.
Do I pay even
if I don’t close the sale?
Yes – We work hard to send you qualified local
leads, but we cannot guarantee that every lead will
turn into a customer. But because we generate leads
from reputable sources and verify every lead, we maximize
your ROI on your program.
Is this Pay-Per-Lead
program for everyone?
The LEADS.com Pay-Per-Lead program is perfect for the
majority of business types in most metropolitan areas,
but it may not be the right solution for every industry
in every geographical location. Contact us today at
1.888.LEADS.12 to discuss the perfect
plan for your business – LEADS.com also offers
other online advertising solutions that get results.
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Reporting, Billing & Payment
What reporting does
LEADS.com offer?
LEADS.com specializes in getting measurable results
for each customer. At any time you can view exactly
how many leads are coming into your business and research
specific customer information. Each month, we automatically
deliver a copy of your Online
ScoreCard that outlines how many leads you received
from your program. All reports can be accessed online
by logging into your account, or by contacting us at
1.866.LEADS.12 or customerservice@LEADS.com.
What is LEADS.com's
billing policy?
LEADS.com bills on the first day of service, and monthly
thereafter. If you have any questions, or concerns regarding
your billing cycle, amount or history, please contact
customer service at 1.866.LEADS.12
or customerservice@LEADS.com.
What form of payment
does LEADS.com accept?
For monthly payments, we accept major credit cards (American
Express, VISA, MasterCard and Discover), as well as
Direct Debit or Automatic Clearing House (ACH) payments.
How secure is my information?
All account activity is handled securely either via
encryption over the Internet or by one of our account
representatives. Unless otherwise agreed to in writing,
LEADS.com will not provide any account information to
a third party. View our Privacy
Policy.
How do I cancel my
ad or listing?
Customers can cancel after their initial billing period
with a written notice (email, fax or US mail).
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